The Top 10 SIA Projected Security Megatrends in 2019
As we continue to delve into the top ten security megatrends for the year, we’ll look at numbers seven and eight in this post. Both highlight the increasing interconnectedness of our technology.
Megatrend 7: How Will Security Integrators Leverage DIY Security Systems?
Now that DIY security systems have infiltrated the residential market, there’s been a titanic shift in the home security front. Gone are the days when having a home security system would require pricey installation and high monthly fees to a company like ADT.
Amazon, Google, SimpliSafeTM and a host of other technology companies are leveraging DIY devices that appeal to residential customers’ desires for convenience and a good experience. Their customers usually start by installing video surveillance systems, often install other components of a whole-house connected security system.
What’s Next for Security Integrators?
Since the margin for security hardware has shrunk considerably, and installation costs have been rendered a thing of the past by DIY equipment, progressive security integrators are looking at other ways to build their businesses. Many are migrating to a non-contractual monthly service fee business model.
Some integrators are also offering a hybrid model, like “Do It With Me,” which combines some DIY and some support.
These trends are bleeding into the commercial market as well, so integrators need to be prepared for that wave too. Additionally, more IT side entrants to this market are squeezing an already tight market. These are challenges that traditional physical security integrators must overcome.
Best Practices for a Brave New DIY World
Here are some ways for today’s security integrators to leverage DIY security systems:
- Start Early: Since many homeowners who start with DIY will likely migrate to monitored systems as they start families, getting in on the ground floor with these customers is crucial.
- Innovate: Integrators can offer new services and devices to take their customers’ managed services to the next level.
- Change the Business Model: Integrators should consider leasing systems since devices and other components change so quickly. If manufactures help finance systems, this will go a long way in making these viable business models.
The times are changing, and the integrators who change with it will reap the best rewards. Our next trend looks at change on an even bigger scale.
Megatrend 8: The Best Ways to Bring Smarter Security to Smarter Environments
The world is getting smarter as our devices become more and more interconnected. These “smart environments” often start with access control that’s integrated with automation, HVAC or elevator control, and they’re growing to include more and more devices and equipment.
As both software and hardware becoming connected on a large-scale, we’ll ultimately build “smart cities.” These environments can collect data from video feeds as well as information from public and private entities. They can then learn from the data and become even smarter. We can all benefit from this interconnectedness; the futuristic ideal will provide greater levels of comfort and security, better city services and an overall higher quality of life for its inhabitants.
What Constitutes a Smart City?
• Citizen Experiences and Services: For this to work, we’ll need a clear vision of what these are and how to provide them
• Smart City Infrastructure: Every city department will rely on technology solutions that are networked together as a whole to share data and insights, from strategic planning to community service delivery.
• Enabling Environment: Policy, good governance and financing must favor this interconnectedness and provide safeguards to keep it secure.
Additionally, there are some smart ways to bring smarter security to smarter environments:
- Ensure that “smart” is truly that. It’s only smart if the data is relevant to the end user.
- Install sensors on physical devices to collect data and provide feedback that enhances their performance and helps city officials and residents make smarter decisions.
- Harness the power of analytics and AI, as well as augmented analytics. Augmented analytics is reaching a tipping point for data preparation, modern analytics, data management, business process management, process mining and data science platforms. It can provide valuable insights for HR, finance, customer service, sales, marketing, asset management and procurement departments too.
- Tap public-private partnerships for smart city financing and funding.
- Take advantage of new technology. With the advent of 5G wireless, infrastructure connectivity will be more affordable.
- Construct end-to-end solutions, bringing manufacturers and end users together to collaborate.
Both of these two trends touch on the fact that there are more devices coming together than ever before. To stay on top, security integrators will need to switch to service models and innovate through new products and creative business models like leasing. To build these networks up to smart city levels requires coordination from all stakeholders. Of course, vigilance in security will remain a top priority for both of these new trends.
Stay tuned for our next and final post on 2019 security trends. It will wrap up the final two trends to keep you prepared for the year ahead!